© 2019 by Sukubus Studio

Frequently Asked Questions

Shipment & Delivery

 

Your shipment will be made carefully with protective material to prevent any damage.

Once we have received the payment, we will make your package within next 3 working days.

 

Spain: 2-5 working days after shipment.

 

Europe: 4-8 working days after shipment.

 

Other destinations: 7-15 working days after shipment.

Although out of European shipments may be subject to customs inspection and may take 45 days in some cases.

 

 

Shipment & Rates

 

All shipments are certified.

This option ensures that the package is delivered under certified signature. In the event that you're not at home, the courier will leave a notification on your mailbox.

You will have to go during the 15 following days to your nearest post office to pick up your miniatures.

 

Free shipping: from 99€

 

Spain: Up to 50 gr: 4€

50 gr or more: 5€

Europe: Up to 50 gr: 5.50€

50 gr or more: 10€

Other destinations: Up to 50 gr: 6€

50 gr or more: 15€

Payment options

 

The method of payment is via Paypal without extra expenses. You will be automatically addressed to the Paypal website, which will guide you step by step in order to make your payment.


If you do not have Paypal or want to use another payment method, you can purchase with your credit or debit card.

Returns & Remplacements

 

Returns accepted within 15 days of receipt.

Items need to be returned.

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